Technology holdings · Heredia, Costa Rica
Internal AI operations at Pangea Holdings
Internal AI operations that reduced manual workload, with sales up approximately 10%.
Problem
Internal operations carried manual workload that constrained responsiveness and commercial output.My responsibility
I set the architecture, led the team, oversaw implementation, and contributed hands-on.
Implementation
Jira · Dify · Langfuse · PostgreSQL · Google services · WhatsAppScale
- 5 internal users
- ~2,000–2,500 people in the external audience
Result
- Sales increased by approximately 10%
Lesson
Internal AI operations earn trust by proving value on real work first. Measured gains make the next investment an easy decision.