Logistics operations · Heredia, Costa Rica
AI-enabled logistics operations
An AI layer over logistics operations that recovered missed leads and increased qualified opportunities.
Problem
Missed leads and operational workload limited the volume of qualified opportunities the team could pursue.My responsibility
I set the architecture, led the team, oversaw delivery, and worked on the implementation myself.
Implementation
Odoo · Dify · Langfuse · PostgreSQL · Google services · WhatsAppScale
- 15 internal users
- ~30,000–35,000 external users
Result
- Sales increased by approximately 15%
Lesson
An AI layer pays off most when it sits inside the real operational workflow. Recovered leads become revenue when the process, not just the model, is in place.
Client described anonymously under NDA.
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