---
title: "Applied AI for construction materials and logistics"
description: "An AI operation that captured after-hours demand, extended customer-service capacity, and optimized delivery routing."
canonical: https://ejbogantes.me/projects/ai-construction-logistics
language: en
updated: 2026-11-05
---

# Applied AI for construction materials and logistics

Construction materials and logistics. Querétaro, Mexico. Client described anonymously under NDA.

An AI operation that captured after-hours demand, extended customer-service capacity, and optimized delivery routing.

## Challenge

Leads were missed outside business hours, customer-service capacity was insufficient, and delivery routes were inefficient.

## Role

Architecture, team leadership, implementation oversight, and hands-on contribution throughout delivery.

## Architecture

- Zoho
- Dify
- Langfuse
- PostgreSQL
- Google services
- WhatsApp
- LLM providers

## Scale

- 10 internal users
- ~2,500–5,000 external users

## Outcomes

- Avoided hiring approximately three to four additional people
- Sales increased approximately 20%
- Route costs decreased approximately 30%

## Lesson

After-hours demand is often the cheapest growth available. Capturing it needed integration and routing discipline, not additional headcount.